The below is real feedback from our highly valued customers!
Thank you very much for the prompt attention to my gate. I did appreciate this.
J. D., Rosslyn Park
To the Manager and all staff at Total Gate & Door Automation,
With sincere thanks for your tireless efforts to repair my gates - working well now - and your courteous, friendly service by everyone.
M. R., Lockleys
Please pass along my thanks - very prompt quote and good help to ensure I was aware of how the system would operate. That made my decision very easy. The workmanship and attention to detail was exceptionally good and it works exactly as required. A little delay with the installation, but we were kept informed at all times and the times for attendance were as agreed. Definitely would recommend your service to others.
P. P., Plympton
Thank you for your prompt service.
C. W., Lower Mitcham
Would you please pass on our thanks to your technician for a job very well done. His attention to detail, knowledge and courtesy was very much appreciated.
G. M., Erindale
Thank you and your staff for sorting out my gate problem, it's very much appreciated.
T. L., Morphettville
As usual, excellent service. I am getting to know the technicians and it is always pleasant to see their familiar faces and cheerful demeanour. Thank you.
J. D., Rosslyn Park
I am very pleased with the service I have received from both the office and the technician who did the job. Thanks again.
M.S., Myrtle Bank
I am writing to thank you for your assistance in resolving the issue regarding my automatic gate installation.
One of the key factors in me choosing Total Gate & Door Automation for the installation was the perceived experience, longevity and integrity of the company. As I dealt with you during the quotation process I was comforted to hear your claim that the company did pride itself in producing quality installations.
This is a claim that many companies make but sadly only few follow through with.
I recognize that even with the best of intentions, things can go wrong and I was very disappointed when my gate installation developed a problem.
When I decided to let you know about the problem I was expecting a brush-off.
Thankfully, you demonstrated the kind of courtesy that is very rare in this day and age. I appreciate very much the way in which you worked with me to develop a solution that has now been effected and appears to be working well.
I want to express my sincere thanks to you and all at TGDA for exemplary customer service and integrity. I am happy to give my endorsement to your company in any way that would be helpful in the future. You may use my name and details in publicity details as you wish.
My family joins me in wishing you and TGDA the best of success. You deserve it!
P.Z., Sheidow Park
A short note to thank you most sincerely for your very prompt and efficient service which was much appreciated.
M.B., Wattle Park
Thank you to your guys for their hard work, especially in the rain.
We are thrilled to have the gate automation operational, thanks to your excellent team of installers! Great job guys!
Once again, as always, excellent service and friendly staff.
J.D., Rosslyn Park
Many thanks for your prompt and courteous response.
Thanks, neat job, very happy.
A. & M. W., Tusmore
Your technician did a great job.
R. K., Toorak Gardens
Thanks for everything. And also super appreciative of the price on the new battery backup install quoted. Really grateful for that.
Many thanks everyone for attending to this. All is now working and we are most grateful to you all for your attention to our matter and the manner in which you have dealt with us.
I would like to commend your technicians for a fine job. With complete professionalism, they worked in the pouring rain. They were friendly, competent and answered all my questions and queries to my total satisfaction. Thanks guys.
H.K., Seacombe Heights
I would like to thank Total Gate & Door Automation for the professional manner in which they treated me recently, from the time of my first phone call and in arranging a time for a quotation on my gate motor.
The Sales Representative arrived at the arranged time and clearly explained to me the work that would be required and then got back to me promptly with a detailed drafted quotation. The installation date was arranged, the technician arrived and went about a thorough inspection, finding faulty wiring and soon had the gate working again. He explained to me due to the age of the motor that failure may reoccur, which by the way was installed by Total Gate & Door Automation when they first started business around 1985.
I have decided to leave the motor for the time being.
My friends have been following my gate problems and they will hear from me that I highly recommend Total Gate & Door Automation for any similar problems they may have.
We would like to highly recommend the technician who attended, was an absolute credit to your business. We would highly recommend to others. Please send our appreciation on a job well done, a very large pat on the back is needed. Many thanks.
S.W., Seacombe Gardens
The work was terrific. I am so delighted with how the job progressed and was completed sooner than I expected with no fuss by the guys despite a few gate repairs required beforehand.
Prompt and polite and such an attention to detail and care about how they left the property. I couldn't have been happier. In fact I've booked a job at another property!
All in all a very professional outfit. Polite, efficient and quality work. I wonder why I didn't do this years ago!
E.D., Hyde Park
We are exceptionally happy with the end result and the professionalism throughout the process with all the workers.
M. & T. R., St Marys
The experience dealing with you has been exceptional!
We got to know your technician as he attended to our two storm damage situations and went over and above at every situation. The second technician coming to help the actual main repair just complement the team impact - first rate at every part of the process!
The technicians ensured the whole service was delivered and it was. I told 30 associates this morning about your company's service delivery - excellent.
Cheers and best wishes for what has to be a positive future!